Dealing with Aggressive People
By Darlene Lancer, JD, LMFT
High Conflict People
Individuals who are aggressive thrive on provoking and escalating conflict. They’re usually domineering and try to control the conversation. They’re distrustful, reactive, highly defensive, intense, dogmatic, and often, though not always, loud. They’re not open to alternative points of view, but are more invested in enhancing their power at your expense than listening to your point of view or even considering the facts. They feel right and blameless, and you’re the one who is wrong and to blame. Disagreements quickly stray from the issues at hand and turn into personal attacks. They often engage in lying, making threats, false accusations, spreading rumors, or cutting off communication, and some are violent. You likely feel angry or anxious around them. When you spot signs of such aggressive behavior, it’s best to avoid close relationships with them, because you will eventually be targeted.
What Drives Aggressive People
Aggressive people are highly defensive and use aggression as a defense. They don’t like to be vulnerable and open, and they use their aggressive defenses as self-protection. They’re driven to be aggressive by unconscious forces that make them feel insecure. Basically, they have an inner war going on, but externalize it out into the world. This explains why they might provoke conflict for no apparent reason. The cause has nothing to do with you but what they’re feeling inside. Aggression makes them feel safe and powerful. they’ve suffered trauma in childhood, but heredity may also be a factor.
Many aggressive people have Cluster B personality disorders due to their erratic, dramatic, and emotional behavior. Their personality traits started in childhood, are enduring and resistant to change, and are ego-syntonic, meaning that they cannot comprehend any need to change their behavior or believe they have a problem. They lack insight and think other people should change.
Cluster B includes paranoid, borderline, narcissistic, antisocial, and histrionic personality disorders. People with the first two disorders are driven by fear, fear of betrayal and abandonment, respectively. Narcissists and sociopaths are driven by a need for power over others. They’re less likely to seek counseling, because they would see it as weakness and believe other people should change for them. Histrionic individuals are motivated to seek attention. Telling someone that they have a personality disorder or that they’re a highly defensive person will likely trigger their defensiveness and lead to an attack, or at minimum, more conflict. It’s also pointless because they don’t believe that they have a problem.
Dealing with Highly-Defensive People
Employ the normal rules of conflict resolution; however, make some adjustments. For example, they usually are not interested in your feelings and may use them to manipulate you.
- Gain awareness of who you’re dealing with and observe their behavior and triggers and know your own defenses and
- Understand that they’re thin-skinned and defensive. This also means that what they say reflects their insecurity and is not a reflection on you. It’s likely a projection of their inner world. Projection is a favorite defense of abusers. Therefore, detach and don’t take personally any criticism or demeaning remarks. This is not easy and requires self-esteem, but understanding this is the key. Learn how to detach.
- Avoid anything that can be taken as criticism. Do not argue or give negative feedback. These approaches escalate conflict. With a borderline personality disordered person, avoid words that threaten abandonment. They also like their emotional intensity mirrored to feel taken understood.
- Do not placate, make excuses, try to convince them of your position, or justify yourself. These approaches empower them. Instead, be assertive. Read the “Do’s and Don’ts in Confronting Abuse.”
- Express concern for their feelings.
- Offer options rather than only one alternative, so that they feel they have a choice.
- Do not dwell on past behavior, but focus on future solutions.
- Do let them know the negative impact of their behavior on you, the relationship, or other people. Usually they’re oblivious to how their aggression affects others.
- It’s generally advisable to stay calm; however, some individuals, such as those with borderline personality disorders, need to feel that the intensity of their emotions is understood by you matching their intensity. When you’re quiet, they might feel insulted or abandoned.
- Set boundaries on abusive behavior in a calm, concise, and firm tone. Be matter-of-fact and take a helpful, non-accusatory tone from the point-of-view that you want to help the person get what they want, but that their approach isn’t productive.
- Carry out consequences if boundaries continue to be violated.
- Avoid dealing with them. Ask yourself why you would continue to expose yourself to pain, stress, and denigration.
Get my ebook, How To Speak Your Mind — Become Assertive and Set Limits and webinar How to Be Assertive http://bit.ly/29OAWWW. For steps and scripts to setting boundaries with narcissists and difficult people, get Dealing with a Narcissist: 8 Steps to Raise Self-Esteem and Set Boundaries with Difficult People or the Narcissist Quit Kit.
© Darlene Lancer 2022
This article was originally published here, and is reprinted with the author’s kind permission.
Darlene Lancer is a Licensed Marriage and Family Therapist and expert on relationships and codependency. She’s the author Conquering Shame and Codependency: 8 Steps to Freeing the True You and Codependency for Dummies and six ebooks, including: 10 Steps to Self-Esteem, How To Speak Your Mind – Become Assertive and Set Limits, Dealing with a Narcissist: 8 Steps to Raise Self-Esteem and Set Boundaries with Difficult People and Freedom from Guilt and Blame – Finding Self-Forgiveness, also available on Amazon. Ms. Lancer has counseled individuals and couples for 30 years and coaches internationally. She’s a sought after speaker in media and at professional conferences. Her articles appear in professional journals and Internet mental health websites, including on her own, www.whatiscodependency.com, where you can get a free copy of “14 Tips for Letting Go.”